GigSmart Get Workers - Interview with the developer of a fantastic app

Did you have any prior development or coding experience?


What was the most challenging aspect of developing mobile app?

Developing a user experience that was fast, easy, efficient and intuitive for a complex process of onboarding, verifying, time tracking and paying of workers.

The interviewee, Mitch Catino co-founded GigSmart and serves as Chief Operating Officer and Chief Product Officer. Mitch is responsible for cross-departmental integration of data, product and processes and oversees product ownership regarding functional, design, and testing requirements, user data analytics, and customer support. Prior to joining GigSmart, Mitch worked in Mergers & Acquisitions and Valuations & Opinions at Lincoln International Investment Bank in Chicago. Mitch graduated cum laude, with a dual degree in Finance and Economics from the University of Notre Dame and was a member of the Omicron Delta Epsilon Honor Society for Economics.

Name a few of your favorite apps and reason you love them.

Chipotle App: It does a really good job of creating a clean user interface, while also having really clear steps on how to place and manage orders. They also do a good job of using “hidden” functionality like swipes and press & holds and explaining their uses to users.
United Airlines: Extremely good UX in the ability to book, manage and check-in for flights which is a complex process that they navigate smoothly.

How long have you been working on this app?

5 years.

What need of the user did you have in mind when developing this app?

Freedom, flexibility, control, transparency. We wanted to build an app that gave both businesses and workers the freedom to choose how work was done, the flexibility to find workers and find work on their terms, the control of their own outcomes and transparency across the board. We knew that businesses needed workers across all industries and that the same worker who worked in a warehouse could also work in a restaurant so we built a platform that was able to span all industries and skill types.

In what way do you think your app is better than similar apps on the market? Please describe in detail what innovation you think you bring and what you are proud of in your app.

While many other apps on the market in our space pride themselves on how exclusive they are and vetting out of workers, our platform has focused on inclusivity. We provide options for businesses and workers and gather just what is needed and relevant, when it is needed. Our platform is more efficient and easy to use than any other product out there in our space and we know this from our users feedback.

What are your future plans and expected features of the coming new versions of this app?

We plan to continue to expand the product offering to support features around in-app hiring of workers full-time, enterprise functionality for larger businesses, and introducing premium features for our users.

Assuming new users of your app are reading this page. What do you want to ask them to do (contact you about X, Share the app, etc.)?

Please be sure to build up your profile and spread the word about GigSmart!

GigSmart Get Workers

About App:
Never worry about being short-staffed again. Access insured, vetted, and skilled hourly workers you can hire for virtually any job request. Get Workers makes hiring efficient and cost-effective so you can focus on what’s important - running your business. (255 char.)

Quickly source workers who can fill hourly shifts across 3,000 skills, promote your open part-time or full-time positions on the job board, or find local professionals who can complete any residential task or project. Get Workers takes the hassle and stress out of finding great workers. We make requesting, communicating, managing, and paying workers easy and efficient.

With Get Workers, you can:
* Create free Shift Gig posts
* Source vetted, MVR or background-checked, and insured hourly workers
* Hire stress-free knowing every GigSmart worker is covered by our One Hour Worker Guarantee
* Pay, rate, and tip hourly workers securely through the Get Workers app
* Advertise your open full-time and part-time positions to thousands of active job seekers
* Find workers for any sector: construction; commercial drivers, delivery drivers & movers; administrative & office staffing; skilled labor; food service & hospitality; event staffing & security; warehousing; customer service & retail; seasonal staffing, home improvement, and more

From the moment a worker accepts your Shift Gig to the minute it’s completed, you can track the workers’ status and pay them directly through the app. Staff your business at the most competitive rates in the industry.
With Get Workers, businesses can source hourly, independent workers; charities and other groups can source available volunteers; and residential users can source local professionals for home projects. No matter the job request, we’ve got the workers.

Categories: Business

Date: August 16, 2022

Developer: GigSmart, Inc.

About developer: The interviewee, Mitch Catino co-founded GigSmart and serves as Chief Operat ... Read more



App URL in iTunes
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