Pet Connect - Interview with the developer of a fantastic app

Did you have any prior development or coding experience?

Yes. I’ve have led product teams in the past for hospitality technology solutions. We applied many of the strategies learned from hospitality to the pet industry.

What was the most challenging aspect of developing mobile app?

Taking the time to interview the market to truly understand the problems they face and how we could best deliver a solution that satisfies those needs.

Hector is an experienced Director Product Strategy with a demonstrated history of working in the information technology and services industry. He is highly skilled in E-commerce, Business Development, Entrepreneurship, Strategic Planning, and Marketing Strategy. Hector has a Bachelor’s Degree focused in Marketing from University of Maryland University College.

Name a few of your favorite apps and reason you love them.

My favorite app by far is Waze. They take a very complex technology and serve the benefits of that technology to consumers in a very easy-to-use mobile application. Waze has become the global transportation app by nailing the customer experience.

How long have you been working on this app?

Four years. Started with an idea in 2015 and it grew into a prototype by 2016. We officially launched in January 2018.

What need of the user did you have in mind when developing this app?

Two out of every three homes in this country have at least one pet. It’s a massive consumer market with a complex set of needs. We help simplify the pet owner experience by focusing on the five pillars of pet care; adoptions, services, resources, lifestyle, and philanthropy. We make it easy for pet owners to find solutions for each of those pillars in our application and we continue to grow our community as a result.

In what way do you think your app is better than similar apps on the market? Please describe in detail what innovation you think you bring and what you are proud of in your app.

If there is any lesson that I have learned, it’s that our opinions are irrelevant. When it comes to providing the ultimate customer experience, you have to talk to your customers. Pet Connect is built through the lens of pet owners. We get contacted by over 100 pet owners a month asking us for additional features and improvements. When we see a pattern, we jump all over it. Pet Connect belongs to pet owners. We are simply the administrators that keep it running.

What are your future plans and expected features of the coming new versions of this app?

We are actively working on partnerships to bring further additions to the community, such as pet-friendly parks, restaurants, hotels, and apartment complexes. Whatever the pet owner community needs, we try to find ways to make it happen.

Assuming new users of your app are reading this page. What do you want to ask them to do (contact you about X, Share the app, etc.)?

Pet owners, please add your pet profiles so that you can unlock all the features in Pet Connect and then start exploring pet-friendly resources in your area! Have fun and let us know how we can make your life as a pet owner a rewarding experience.

Pet Connect

About App: Life with pets is amazing, but Pet Connect makes it better. The pet ownership experience is rewarding and now you can manage the journey right from your pocket! Simplify the grunt work and readily explore 100,000+ pet-friendly businesses and resources. Fur, scales, feathers? Pet Connect has got you. Pet Connect keeps pet owners top of mind by organizing the pet-ownership journey in one app instead of many. We believe in 5 categories that represent pet-ownership life. ADOPTION - Grow Your Family • Find local shelters where your best friends are waiting for you. • Help keep pets out of shelters and find adoptable pets direct from other families. • Effortlessly and electronically receive all of your pet’s information with a transfer of data on the app! RESOURCES - Access Everything You Need • Maintain your pet’s information in the app. (i.e. Microchip, Date of Birth). • Save your pet’s vet records in one location. • Upload your favorite photos. • Share and manage profiles directly with your family, friends, pet sitters and more! Access hundreds of resources provided by local and global providers. SERVICES - Seek Local Services • Explore over 100,000+ pet-friendly businesses. • Book appointments with a few simple clicks. • Favorite your preferred businesses and receive exclusive offers. • Location tracking to find the best resources in your current location. • The Explore tab has awesome unique categories of services to explore (i.e. Pet Photography). LIFESTYLE - Quality Time with Pets • Search local events that are pet-friendly! • Explore unique product offerings in one tailored and pet-focused marketplace. • See who is pet-friendly in the neighborhood. • Save your time dealing with paperwork and spend more time with your pet PHILANTHROPY - Give Back to Pets • Find local volunteer opportunities. • Make donations. • Advocate for responsible pet people and businesses.

Categories: Lifestyle

Date: June 12, 2019

Developer: Hector Ocasio

About developer: Hector is an experienced Director Product Strategy with a demonstrated histo ... Read more



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